Service & support
Pre-sale service
1. Sales calls, emails, TradeManager, skype wait 24 hours to serve you in time.
2. Recommend the most suitable product for you.
3. Specially design and manufacture products with special requirements according to your requirements for you.
4. Expanding technical team, and for the customer, and strive to meet customers all the technical requirements.
5. Put forward the professional technical consulting for free for you,and formulate detailed product solutions for your reference.
 
Selling service
1. Strictly implement the relevant provisions of the contract.
2. To arrange production timely, ensure the delivery time.
3. To inform you about the production progress of the product in time.
4. To provide you qualified high performance products and related quality certificate in time.
5. To provide you with products related information, For ensure the use of the product performance.
 
After-sale service
1. To provide you instruction manual, catalogue and relevant data, set up complete product to use archives; Regular communication with you and pay attention to product usage .
2. Regularly return visit customers and test reserved samples (3 months, 6 months, 1 year, 2 years), Investigate the customer satisfaction and record the feedback from customer.
3. After-sales service telephone: 86-373-5410251, give you satisfied solution within 24 hours after receiving your feedback information, adhere to the "7 * 24 * 365" after-sales service management system.


Product Catalog